Customer Service Assistant - Watsons (Bali, Indonesia)

Join Watsons, a leading health and beauty retail brand, as a Customer Service Assistant in beautiful Bali! We are seeking a friendly, customer-focused individual to deliver exceptional service and support in our stores across popular locations like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As a Customer Service Assistant, you will be the face of Watsons, ensuring every customer leaves with a smile and a positive experience.

Our team is dedicated to providing top-notch customer service, and we are looking for someone who thrives in a fast-paced environment. You will handle customer inquiries, provide product information, and assist with transactions using our in-store POS system. This role is perfect for someone looking to build their customer service skills while working in a vibrant and dynamic retail setting.

Watsons offers a competitive salary, opportunities for growth, and a supportive work environment. If you are passionate about customer service and want to make a difference in a beautiful part of the world, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by greeting customers, answering inquiries, and resolving issues.
• Assist customers with product selection, recommendations, and purchases using the in-store POS system.
• Process transactions accurately and efficiently, ensuring a smooth checkout experience.
• Promote Watsons products and services to enhance the shopping experience.
• Handle customer complaints professionally and find appropriate solutions.
• Maintain a clean and organized store environment.
• Assist with stocking, merchandising, and inventory management tasks.
• Adhere to company policies and procedures, ensuring compliance with all regulations.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or retail.
• Fluent in Bahasa Indonesia and English, both spoken and written.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Basic computer skills, including proficiency in using POS systems and retail software.
• Friendly, approachable, and customer-focused attitude.
• Willingness to work in a team and collaborate with colleagues.
• High school diploma or equivalent, with a preference for candidates with a background in hospitality or retail.

🛠️ Keahlian

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